Solution · Technical Services

Monday morning,
first job.
Tools on board.
No traffic in between.

In technical service, it’s not just the technology that matters—it’s whether employees, tools, and materials arrive on time at the job site. The mocci system gets all three there, bypassing traffic jams and the hassle of finding a parking spot.

mocci-technical-service-use-case
95%Fleet Availability
200 kgMaximum allowable weight, up to 140 kg driver weight
70 kmRange per charge
100%Live Fleet Overview
Background

In our day-to-day service operations, we never make a second trip.

Tight time windows at the customer's site, tools and materials for the whole day, parking right at the job site. If a vehicle goes missing here, the company loses jobs, and employees end up stuck in traffic instead of at the job site.

Tight time frames at the customer's site

Maintenance windows and scheduled appointments leave no room for delays. Every trip has to go smoothly.

Tools and materials must be provided with

Toolboxes, spare parts, measuring equipment: Everything needed for the day belongs in the vehicle, not in the warehouse.

Parking right next to the property

Downtown properties, courtyards, construction sites: The bike is parked at the entrance while the van is still circling.

Downtime Costs Orders

No space or staff for repairs. A vehicle that’s out of service means postponing jobs.

mocci in Detail

What isn't there can't break.

Click on the parts of the mocci e-bike. Every component is designed for everyday use, when no one has time for repairs. Pictured here is the Technical Services setup—complete with a trailer, lockable boxes, and racks for tools and supplies.

Boxes & CarriersLockable

Tool cases and spare parts securely mounted on the bike and protected from the weather—at the back, front, and sides.

TrailerL / XL

Up to 60 or 90 kg of additional payload. Perfect for pickup runs and store deliveries.

Tires & Rims0 Flat Feet

No broken spokes, no D-shaped dents in the tire, and no flat tires—all thanks to the Airless System.

Battery & Stand< 30 sec.

High-performance 800 Wh battery. Removable and equipped with a spare battery mount for extra-long rides.

The Setup for Technical Services

Four levels, one solution.
Not four bills.

Bike, accessories, service, and data all come as one package. You don't order a bike and then have to piece together the rest—you get a complete, ready-to-use package for your daily service needs.

01Bike

The mocci that knows what a 12-hour day is like

  • Airless Tires — No Flats, No Downtime
  • Chainless digital drive—no belt, no gears
  • 800 Wh battery, changes in under 30 seconds
  • Up to 200 kg total weight, 5-year warranty on plastic parts
02Accessories

Space for tools, materials, and measuring equipment

  • Lockable Alutec boxes for tools and spare parts
  • Trailers for Materials and Bulky Components
  • Backpacks and side bags for everyday use
  • Up to 160 kg payload, including the driver
03Service

We'll come to you—not the other way around

  • Mobile service team and local partners throughout Germany
  • Report a claim via the app directly from the property
  • Maintenance and Wear Parts Included in the Monthly Fee
  • Brake service only after 6,000 to 10,000 kilometers
04Data

What Really Happened on the Tour

  • Uptime by mocci and by location
  • Real-Time Battery Level and State of Health
  • GPS and Geofencing to Prevent Theft
  • Route Analysis for Operational Planning
Branded Customer Bikes

Your mocci e-bike promotes your brand.

Logo prints, partial wraps, or the mocci in your company colors: This is how our customers ride their bikes every day. We’ll work with you personally to tailor your branding—from the initial sketch to the finished fleet.

City of Ulm - Partial Wrap - Black
Burgerme - Branding
PLACEHOLDER Customer Name · Partial Wrap
Pflegewerk - Branding
Peter Pane - Branding - Black
New York Pizza - Branding
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Evidence from the industry

Voices from Everyday Customer Service.

Not just theory, but real-life accounts from the front lines of customer service. From teams that use mocci to move from one assignment to the next.

"With mocci, we're investing in new vehicles for last-mile delivery. And we have a local partner with whom we can continue to develop batteries quickly and collaboratively."

Patrick Fruth | TÜV SÜD | CEO, Mobility Division TÜV SÜD · Germany
125Wheels in Action

"With mocci, we're replacing traditional modes of transportation such as cars, vans, and 7.5-metric-ton trucks, thereby reducing our carbon footprint through the use of environmentally friendly alternatives."

Tobias Deil | Co-CEO, CEVA Logistics | COMMERCIAL & PRODUCT SOLUTIONS CEVA Logistics Germany
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Key Figures: Technical Services

Four numbers that determine your scheduling.

Key metrics from the day-to-day operations of service fleets. Range, battery replacements, and trips to the repair shop are documented, and the number of service calls per day is an industry benchmark.

70 km
Range per battery charge

Enough for a full day of operations in the city, even with a full payload.

30 sec.
Replace the battery in a flash

Swapped it out at the hub instead of waiting at the charging station. The mocci stays on the tour.

0 trips
To the workshop for your team

Service comes to your location. Maintenance and replacement parts are included in the monthly fee.

In 3.8 seconds
from 0 to 25 km/h

To get where you need to go quickly during your daily delivery routine. The best acceleration on the market.

In Action

Who is already using mocci today.

Testing services, logistics, and technical teams. The tasks may vary, but the requirement is the same: The e-bike must run every day, without needing a trip to the repair shop.

TÜV SÜD Logo CEVA Logo Deutsche Post Logo

How much does your fleet cost today?

Calculate your personalized savings potential now. Find out how much of your budget you can free up for your delivery fleet with the mocci system.

SAVINGS CALCULATOR
Total number of vehicles
On average, how many of your vehicles are operational?
Rent or installment payments, excluding utilities

Monthly Savings

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Your benefit over 36 months

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With this level of availability, price alone is the deciding factor—not downtime. That’s exactly when it’s worth having a conversation: This calculator deliberately does not factor in maintenance costs, parking time, or replacement vehicles.

Based on mocci's uptime of 95 % and the standard rental rate of 160 €.

Model calculation based on the values provided. Not an offer in the legal sense.

Questions from Service Professionals

What Fleet Managers Ask Before Making a Decision.

Both. When purchasing, you may be eligible for the BAFA cargo bike subsidy, which covers up to 25 percent of the cost. We’ll provide the quote needed for the application and guide you through the process. When renting, you pay a monthly fee that already includes full service.

A great deal—and, above all, flexible. Depending on the application, boxes can be combined at the front, rear, and sides of the bike. In addition, two trailer models are available. Sturdy aluminum boxes are frequently used: for example, a 73-liter box on the luggage rack and a 243-liter box on the Trailer L. This allows the bike to be customized with tools, materials, and spare parts depending on the application. Maximum gross weight of up to 200 kg.

Yes. The mocci is designed to be used by multiple employees. It is ergonomically designed for people between 155 and 195 cm tall, and the seat can be adjusted to fit each person in just a few seconds without tools.

With our battery capacity, we can achieve a range of about 70 km in commercial applications—enough for an entire workday in urban settings.

Depending on the purpose and location, this can work. Especially for regular trips within the city carrying tools and materials, the bike can completely replace the van. In other cases, the combination makes sense: The bike handles daily on-site jobs, while the van is available for larger loads or longer distances.

The battery is generally not charged while driving. However, when braking, energy can be recovered via the electric motor brake and fed back into the battery.

You don't need a driver's license or insurance to ride it—just like a regular bike, just hop on and go.

Next Step

Three ways, and none of them will cost you anything.

Doing math, driving, or talking—pick whichever you want to start with.

Potential Savings

Math

Calculate your personalized savings potential now. Find out how much of your budget you can free up for your delivery fleet with the mocci system.

Test Drive

Drive

Experience the technology of the future firsthand. Free test drives are available throughout Germany, and longer test drives are also possible for larger orders.

Consulting & Contact

Speeches

Whether it's a team or fifty technicians, our experts will work with you to determine which setup is right for your projects.