Customer Story · Food & Grocery

Five drivers,
A favorite bike:
L'Osteria is serving mocci.

Losteria Mocci Customer Story

Pizza in the back of the large box, salads and drinks in the front, with hot and cold items clearly separated. Senior General Manager Sascha talks about bikes that are very reliable and a service that’s available the very next day.

5 driversin Fürth, and everyone wants to ride the same mocci e-bike
1 dayuntil the mocci service arrives
2 bagsFront and back: hot and cold are clearly separated
Background

The previous model spent more time in the shop than on the road.

L'Osteria delivers in Nuremberg and Fürth—over cobblestones, gravel surfaces, and uneven asphalt. The previous delivery bikes had become a constant problem, due to heavy wear and tear, long wait times, and the need to handle repairs on our own.

Two weeks
Standstill

With the previous provider, the team sometimes had to wait nearly two weeks for a maintenance appointment, which meant there were no bikes available for use.

High
wear

Poor-quality asphalt and gravel roads in Fürth took a heavy toll on the tires and the vehicle's mechanical components.

It must
stay warm

Pizzas, salads, desserts, and drinks all in one trip: Without separate, sturdy bags, the quality suffers.

Do it yourself
doesn't help

Out of necessity, the team repaired it themselves, with limited success and at the expense of their actual work.

In the video

The original audio from L'Osteria.

Sascha, Senior General Manager of L'Osteria Nuremberg & Fürth, on his move to mocci.

Pizza in the back, salads in the front

Heated compartments in the front and back keep hot and cold items separate. The large compartment holds the pizzas, while salads, desserts, and drinks go in the front.

Why the Previous Bikes Failed

Inflexible service, heavy wear and tear, a two-week wait, and DIY repairs that didn't help.

The e-bike that riders are arguing over

Five drivers in Fürth all want to drive the same mocci: it's a pleasure to look at, fast, and handles great.

SaschaSenior General Manager · L'Osteria Nuremberg & Fürth
Advantages in Use

How the mocci e-bike is making a difference in the restaurant industry.

Four points highlighted by L'Osteria based on its day-to-day operations.

Next-Day Service

Maintenance appointments are flexible—the mocci team is usually available the very next day and performs repairs right on site.

Tires for Every Type of Terrain

Wider tires handle rough asphalt and gravel better—resulting in significantly less wear than on previous models.

Well-Designed Bags

Sturdy insulated pockets in the front and back, securely mounted rather than just sewn on—nothing wobbles, and hot and cold items stay separate.

Drivers love it

Looks, speed, handling: The five drivers in Fürth are arguing over who gets to drive the mocci.

Visibility

All eyes on
your brand.

From logos to partial wraps to full wraps

The delivery fleet is constantly visible in Nuremberg and Fürth. The futuristic design, combined with the L'Osteria branding, turns every delivery into a moving billboard.

The Bundle

Setting up the delivery service.

The e-bike, frame, and replacement battery come as a single package.

mocci SPVBike
Foodbox BigAccessories
Replacement Battery 800 WhAccessories
In Fürth, I have five riders, and they're arguing over
ride the mocci bike.
SaschaSenior General Manager · L'Osteria Nuremberg & Fürth
In everyday life

What Matters in Everyday Delivery Operations.

Operational details that make all the difference.

Extremely durable materials

Frame, fork, and rims made of high-strength plastic.

  • Maximum gross weight of 200 kg
  • Weather-resistant, even during continuous use
  • Mostly recyclable

No More Flat Tires

Schwalbe's airless system.

  • No flat tires, no spare tube
  • Same traction in wet conditions
  • Standard equipment for delivery services

For long shifts

Replaceable 800-Wh battery.

  • Approximately 80 km range
  • Tool-free replacement
  • Second battery included in the bundle
1 / 3
Results at L'Osteria

Three figures from
everyday delivery operations.

Before-and-after photos from ongoing delivery operations in Nuremberg and Fürth.

1 day
instead of a two-week wait

With our previous provider, maintenance sometimes took nearly two weeks. The mocci service team is usually on site the very next day.

5 drivers
a favorite bike

Looks, speed, handling: Everyone wants to drive the mocci.

2 zones
Hot and cold water lines are separate

Pizzas in the back of the large box, salads, desserts, and drinks in the front.

Questions from the Restaurant Industry

What operators ask beforehand.

No. You don't need a driver's license or insurance to ride it—just like a regular bike, you just hop on and go.

The large delivery boxes feature a versatile divider that allows you to divide the box into two temperature zones. This lets you transport hot and cold items separately. Many of our customers also use a small front box, for example, for beverages, salads, or desserts.

Yes, no problem. A sturdy tire, an airless system, and a durable plastic rim make this bike particularly resilient—even on cobblestones and gravel.

Our technicians will usually be at your location within 72 hours.

Yes. The mocci is designed to be used by multiple employees. It is ergonomically designed for people between 155 and 195 cm tall, and the seat can be adjusted to fit each person in just a few seconds without tools.

Yes. With its large, flat surfaces, the mocci e-bike is ideal for custom branding. The delivery boxes also offer additional, eye-catching advertising space, so the entire bike can be customized to match your restaurant’s design.

With our battery capacity, we can achieve a range of about 70 km in commercial applications—enough for an entire workday in urban settings.

Your Contact

We'll walk you through
together.

Whether it's one store or twenty: We'll take a look at your tour dates.

Michael EmeleFleet Consulting · mocci
Next Step

Three ways, and none of them will cost you anything.

Doing math, driving, or talking—pick whichever you want to start with.

Potential Savings

Math

Calculate your personalized savings potential now. Find out how much of your budget you can free up for your delivery fleet with the mocci system.

Test Drive

Drive

Experience the technology of the future firsthand. Free test drives are available throughout Germany, and longer test drives are also possible for larger orders.

Consulting & Contact

Speeches

Whether you have one location or fifty, our experts will work with you to determine which setup is best for your routes.