Customer Story · Food & Grocery

5,000 kilometers
in two months:
Domino's delivers via mocci.

dominos-mocci-customer-story-milbertshofen-delivery

Two stores, one goal: The bikes must always be ready for use. Franchise partner Andi talks about sturdy bikes, fast service—and riders who now only want to ride mocci.

5,000+ kmshipped during the first two months
2 storesMunich-Milbertshofen & Moosach
No chainNo belt, no gears, nothing that breaks between rides
Background

When it comes to pizza, every minute counts—and so does every e-bike parked there.

A Domino's store runs on a tight schedule: order comes in, pizza goes in the oven, driver heads out. An e-bike that breaks down slows down the entire shift. Andi first heard about mocci from another franchise partner.

Every e-bike
has to run

When orders come in in the evening, every minute of downtime directly affects revenue and on-time delivery.

Wear during
continuous operation

Two stores, seven days a week: Bikes with chains and derailleurs can't keep up with that pace over the long term.

Service must
be fast

A malfunction shouldn't last a week. What matters is how quickly an e-bike is back on the road.

Drivers must
accept it

Even the best e-bike is useless if the team doesn't want to ride it. Its futuristic look initially met with skepticism.

In the video

The original audio from the store.

Andi, franchise partner at Domino's Milbertshofen & Moosach, on his first two months with mocci.

Recommendation from the franchise network

Andi heard about mocci from another Domino's franchisee. Today, he recommends the bikes to others himself.

What Really Matters in Business

Constant operational readiness, durable plastic parts, and a service team that can be on-site within a few hours.

From Skepticism to Enthusiasm

At first, the digital drive felt unfamiliar. After a lap or two, most drivers just want to drive the mocci.

AndiFranchise Partner · Domino's Milbertshofen & Moosach
Advantages in Use

How the mocci e-bike performs at a pizza shop.

Four points that Andi mentions from day-to-day operations.

Always ready for action

The most important factor at the store: The bikes are ready to go every evening—thanks to low-maintenance technology and fast service.

Sturdy construction

Low-maintenance, highly durable plastic parts can withstand continuous operation across two stores.

Service in Hours

The mocci team has already been on site twice within a few hours to get the bikes back in working order.

Branding as an Eye-Catcher

The eye-catching design featuring Domino's branding is a real standout in the cityscape.

Visibility

All eyes are on
your brand.

From logos to partial wraps to full wraps

The delivery fleet is constantly visible throughout the city. Its futuristic design, combined with the Domino's branding, is a true point of differentiation. Every delivery becomes a moving billboard, with no additional media costs.

The Bundle

Setting up the delivery service.

The e-bike, frame, and replacement battery come as a single package.

mocci SPVBike
Foodbox BigAccessories
Replacement Battery 800 WhAccessories
For us, the most important thing is that the bikes are always ready to go—
and our fast service ensures just that.
AndiFranchise Partner · Domino's Milbertshofen & Moosach
In everyday life

What Matters in Everyday Delivery Operations.

Operational details that make all the difference.

Extremely durable materials

Frame, fork, and rims made of high-strength plastic.

  • Maximum gross weight of 200 kg
  • Weather-resistant, even during continuous use
  • Mostly recyclable

No More Flat Tires

Schwalbe's airless system.

  • No flat tires, no spare tube
  • Same traction in wet conditions
  • Standard equipment for delivery services

For long shifts

Replaceable 800-Wh battery.

  • Approximately 80 km range
  • Tool-free replacement
  • Second battery included in the bundle
1 / 3
Results at Domino's

Three figures from
everyday delivery operations.

Figures from the first two months at the Milbertshofen and Moosach stores.

5,000+ km
to be delivered in two months

More than 5,000 kilometers since the start, across two stores.

Hours
instead of weeks in the event of a service call

So far, the mocci team has always been on site the same day.

1–2 laps
until drivers are convinced

After a short adjustment period, most riders want to ride nothing but the mocci Bike.

Questions from Franchise Partners

What franchisees ask beforehand.

No. You don't need a driver's license or insurance to ride it—just like a regular bike, you just hop on and go.

The standard delivery box has a capacity of 156 liters, providing ample space for most customers. For larger delivery volumes, the capacity can be flexibly expanded—for example, with side bags, a front box, or a trailer when a particularly large amount needs to be transported.

With our battery capacity, we can achieve a range of about 70 km in commercial applications—enough for an entire workday in urban settings.

Our technicians will usually be at your location within 72 hours.

Yes. The mocci is designed to be used by multiple employees. It is ergonomically designed for people between 155 and 195 cm tall, and the seat can be adjusted to fit each person in just a few seconds without tools.

Yes. With its large, flat surfaces, the mocci e-bike is ideal for custom branding. The delivery boxes also offer additional, eye-catching advertising space, so the entire bike can be customized to match your restaurant’s design.

Your Contact

We'll walk you through
together.

Whether it's one store or twenty: We'll take a look at your tour dates.

Michael EmeleFleet Consulting · mocci
Next Step

Three ways, and none of them will cost you anything.

Doing math, driving, or talking—pick whichever you want to start with.

Potential Savings

Math

Calculate your personalized savings potential now. Find out how much of your budget you can free up for your delivery fleet with the mocci system.

Test Drive

Drive

Experience the technology of the future firsthand. Free test drives are available throughout Germany, and longer test drives are also possible for larger orders.

Consulting & Contact

Speeches

Whether you have one location or fifty, our experts will work with you to determine which setup is best for your routes.